Training

We have created two guides to help you and your staff to serve the best tea and coffee around.

Training

Tea guide
This guide tells you everything you need to know to make a perfect cup of tea, every time. We’ve collected all the details you need to confidently introduce customers to new flavours, advise them on food matches – and handle any tricky questions from people who really know their stuff.

Coffee guide
Coffee doesn’t need to be complicated. Our guide starts with a potted guide to coffee history and the life of a coffee bean, then takes you through storage, grinding, preparation and flavour. There’s a page-by-page guide to our range, and some troubleshooting and hints to help your coffee service. The aim is simple – to give you everything you need to know to make coffee that keeps customers coming back.

To access these guides, email your account manager or call 01423 814006.